Sure, Skype for Business is a great way to communicate with colleagues — it’s easy, simple, and cost effective. However, in terms of cyber security, Skype for Business is not the most viable solution on the market. Today, businesses must take a zero tolerance policy when it comes to protecting their data, which ranges from banking information to trade secrets. Thus, in deliberating which messaging platform to adopt, it’s important to truly understand the security weakness that come with the mainstream solutions, that is, Skype for Business, Jabber, and Sametime. Fortunately, there are messaging tools that offer the similar services as these solutions but with enhanced security — Nuro Secure Messaging is the best example. With that in consideration, here are a few points to keep in mind when considering which business messaging solution to implement.
It shouldn’t be surprising to hear that in the last few years, mobile internet usage has overtaken desktop as the most used digital platform. It’s for this reason that companies everywhere, including Facebook, Google, etc, are racing to adapt their platforms to fit our smartphones. After all, this is the only way these major companies can ensure that people will continue using their products. However, many collaboration and messaging tools such as Skype for Business were designed with desktop in mind rather than mobile, essentially limiting Skype’s ability to grab, onboard, and engage mobile users — not to mention that mobile user experience is not priority. Nuro, on the other hand, is a mobile first platform, meaning mobile is the main vision of the application. Nuro, which was developed by experts in mobile design and mobile security, has dedicated itself to improving and enhancing the mobile user experience, ultimately understanding that the majority of user communication is done from our pocket.
End To End Security
In Skype for Business, IM and web conferencing are encrypted between the different components (eg, client and front-end), however, they are not encrypted client to client, or in other words, it lacks end-to-end security. In case of a breach, end-to-end security is especially important — it permits businesses to secure their information at all points, leaving nothing to accidentally fall through the cracks. Without end-to-end security, it’s simple, for third parties to “snoop” and keep records of information traffic as it travels through networks. In fact, Microsoft, for troubleshooting purposes, provides detailed instructions on intercepting traffic.
In addition to end-to-end encryption, Nuro offers a fourth “cognitive security” layer. This feature is unique to Nuro. Nuro uses artificial intelligence and cognitive computing to predict and prevent security breaches before they occur. In fact, Nuro is the only enterprise grade secure messaging platform that can analyze patterns within an organization and detect abnormalities. In this manner, the cognitive security layer identifies and prevents potential internal security breaches.
In simple terms, device security means keeping smartphones, laptops, and tablets safe from cyber criminals. In using insecure collaboration tools, employees risk compromising the data and information on their devices as well. If there is an attack, for example, the whole device is threatened. On the other hand, Nuro incorporates comprehensive device security, ensuring that all data sitting on the device remains protected. Nuro prevents files from being stored outside the Nuro app — files are securely viewed in-app only.
In order for employees to securely share files with each other on Skype for Business, they must first download an external plugin. It’s this plugin that supports antivirus file scanning. This means, that by default, and without the plugin, employees can send and receive infected files. Plus, because files can be opened by external apps, there’s a possibility that internal documents could be leaked. With Nuro, there is no delivery of malicious files, and the files sent are opened and viewed in-app, preventing files from being accessed outside the Nuro mobile ecosystem.
Syncing Between Platforms
There is a lot of market feedback around Skype for Business users utilizing the platform mainly on desktop. This means, that because syncing between platforms is limited, employees are likely to be using other applications on their mobile devices to chat about business matters. This is concerning, in particular when considering that these applications might not be secure. Nuro, however, is available on desktop, and mobile — ensuring that employees are free to use whichever device suits them at the time, there is perfect sync between devices as conversations started on mobile may be continued on desktop and vice-versa, all this without compromising security.
In most applications, Skype for Business included, data sent via notifications is visible to the Apple and Google services. This means, that the security of private messages sent via Skype for Business can be compromised. However, with Nuro, the conversations are not sent over to the Apple and Google services, Nuro uses a proprietary notification system, ensuring that messages remain private, protected, and secure.
In summary, while Skype for Business might be useful for some enterprises, because it’s primarily used for VoIP, its messaging service lacks important security systems that in today’s world are increasingly necessary. Nuro, however, solves these security concerns and offers businesses a desktop messaging capability with a better mobile experience, and enhanced security.